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Vision, Objective and Mission

The Information Technology Department is the trusted technology partner at South Plains College, providing technology support, computing facilities and network infrastructure to the college. Our mission is to:


* Deliver Exceptional Customer Service

* Support and Drive Technology Innovation

* Advance Professional Excellence


Through this mission, we support the institution in achieving its instructional and administrative goals and objectives.

Information Technology

The Office of Information Technology assists with issues regarding college provided computer equipment, software/hardware installations, network support, viruses, local or network printers, account information for E-mail, MySPC, FileBound, Campus Connect, Wireless and other computer-related problems. For questions on any informational technology issue, contact the Office of Information Technology at extension 2601.  Additional resources can be found in the navigation area.


Van Howell ~ Associate Dean ~ (806) 894-9611, ext. 2600

Olga Lozano ~ (806) 894-9611, ext. 2601


Coby Glenn ~ Director of IT Operations (806) 894-9611, ext. 2603


Computer and Network Support Technicians


Levelland Campus

Felipe Hernandez ~ (806) 894-9611, ext 2613

James Hernandez  ~ (806) 894-9611, ext 2602

Stephanie Newcomb ~ (806) 894-9611, ext 2605


Reese Campus

Kayla Perrin ~ (806) 894-9611, ext 2604

Byron Martin Advanced Technology Center

Slerica Pierce ~ (806) 894-9611, ext 2608


Computer Center -VAX/POISE/CampusConnect/MySPC

Tina Belcher ~ Director ~ (806) 894-9611, ext. 2606

Ginger Mulloy ~ POISE Specialist ~ (806) 894-9611, ext. 2417


Web Help Desk

Help Desk

  • Telephone Number: Help Desk at (806) 716-2600
  • E-mail:
  • Location: Administration Building

Normal Hours

Monday - Friday: 8:00 a.m. - 4:00 p.m.

Web Help Desk Work Order Procedures

In order to serve our faculty and staff efficiently and effectively, Information Technology operates by requiring that all work orders or questions be made through the Help Desk or work order software. Please DO NOT contact any of our technicians regarding problems or work orders.

There are three methods for making a service requests for individual technical problems.

1.  On the web: open your own work order using the Web Help Desk system, accessible at and login with your SPC credentials, with your username as your full email address.

2.  Email: send your request via e-mail to the Information Technology Help Desk at  A confirmation e-mail containing a work order number will be sent when work order is opened.

3.  Phone: call extension 2600 where the request will be logged in a work order system. It is very important to have specific information ready and available to give to the Help Desk when you call so that we can log and track your request accurately.

When calling the help desk be prepared to give the following information:

  • Full Name, Campus, Building, Room, Extension, and the nature of the problem.
  • Login problem - user name, password, description of the problem, and exact error message.
  • If calling in for someone else, please be able to provide us with the above and also with up-to-date contact information for that user.